Terms of Use

1. About Us

Mulyadi Subali is a sworn translator and interpreter, trading as indonesiantranslation.com, based in Bandung, West Java, Indonesia. References to "I", "me", and "my" in these terms refer to Mulyadi Subali as a sole practitioner.

2. Use of This Website

You may use this website for lawful purposes only. The following uses are strictly prohibited:

• Any use that is unlawful or fraudulent, or that has an unlawful or fraudulent purpose or effect.
• Sending unsolicited commercial communications (spam) via any contact mechanism on this site.
• Attempting to gain unauthorised access to any part of this site or its underlying infrastructure.
• Automated scraping, crawling, or harvesting of content from this site without prior written permission.
• Reproducing, republishing, or redistributing site content without explicit written permission.

3. Intellectual Property

All content on this website — including text, design, structure, and downloadable files — is copyright © Mulyadi Subali. All rights reserved.

The CV and vendor profile PDFs available for download are provided solely for the purpose of agency due diligence and vendor assessment. They may not be redistributed, published, or shared beyond this purpose without written permission.

4. Translation and Interpretation Services

4.1 Quotations and project agreements

A quotation provided by email or through the contact form does not constitute a binding contract. A project is confirmed only when both parties have agreed to the scope, rate, and timeline in writing (including by email). Work does not commence until this confirmation has been received.

4.2 Source material

The client is responsible for providing source documents that are complete, legible, and accurate. Where source documents contain ambiguities, errors, or illegible sections, I will flag these before or during the project. Errors or inaccuracies in the source material may affect the accuracy of the translation and are not the translator's liability.

4.3 Intended use

Translation is provided for the purpose specified by the client at the time of commissioning. The client is responsible for ensuring the translation is fit for any subsequent or different use. If the intended use changes after delivery, please contact me to discuss whether the translation remains appropriate.

4.4 Revisions

One round of revisions is included within seven (7) days of delivery, provided the revision request falls within the original agreed scope. Revisions requested outside this window, or that represent a change in scope, instructions, or source material, may incur additional fees. A revised quote will be provided before work proceeds.

4.5 Liability

My liability for any claim arising from translation or interpretation services is limited to the fees paid for the specific project in question. I accept no liability for indirect, consequential, or incidental losses of any kind, including — but not limited to — a rejected visa application, unfavourable court outcome, or commercial loss arising from a translation or interpretation.

4.6 Sworn and certified translations

I hold Sworn Translator certification issued by Decree of the Governor of DKI Jakarta (Decree No. 1690/2007), which is legally recognised in Indonesia. It is the client's responsibility to verify that sworn translation produced in Indonesia will be accepted by the receiving authority — whether a foreign embassy, court, institution, or government body. For submissions to foreign institutions, apostille authentication or additional notarisation may be required; I can advise on this for specific cases.

5. Confidentiality

All materials provided — whether documents, files, communications, or project context — are treated as strictly confidential. This obligation applies to all projects, with or without a formal NDA. A non-disclosure agreement is available on request for agency partnerships or particularly sensitive engagements.

Contact form submissions are transmitted via Web3Forms and delivered to me by email. For highly sensitive or regulated documents, I recommend using secure file transfer rather than standard email attachments. I can advise on suitable options on request.

6. Payment Terms

Payment terms are agreed in writing for each project. Standard terms are:

• 50% deposit payable before work commences.
• 50% balance payable on delivery of the completed translation.

For translation agency clients, terms are agreed at the start of the working relationship and apply to ongoing assignments. Late payments attract interest at a rate of 1.5% per month on the outstanding balance. Delivery of the completed translation may be withheld pending full payment.

7. Cancellation

If a project is cancelled after work has commenced, a pro-rata invoice will be issued for work completed to that point. Any deposit paid is non-refundable. If a project is cancelled before work has commenced, the deposit may be refunded at my discretion, depending on whether the project slot has been allocated.

8. Disclaimer of Warranties

This website is provided on an "as is" basis. While every effort is made to ensure the accuracy of information on this site, no warranties — express or implied — are made regarding its completeness or fitness for any particular purpose.

Content on this site is provided for general information only and does not constitute legal, financial, regulatory, or other professional advice. Specific legal or regulatory questions should be directed to a qualified professional in the relevant jurisdiction.

9. Third-Party Links

Links to third-party websites — including ProZ.com and other professional directories — are provided for convenience and do not constitute an endorsement of those sites or their content. No responsibility is accepted for the availability, accuracy, or practices of any linked site.

10. Governing Law

These Terms of Use and any dispute arising from use of this website or the services described on it are governed by the laws of the Republic of Indonesia. Any dispute that cannot be resolved informally will be submitted to the jurisdiction of the courts of Bandung, West Java, Indonesia.

11. Changes to These Terms

These terms may be updated from time to time. The effective date at the top of this page will be revised accordingly. Continued use of this site or commissioning of services after an update constitutes acceptance of the revised terms.

12. Contact

Mulyadi Subali
Bandung, West Java, Indonesia
[email protected]
+62 878 2525 7557